What To Do If Your Send Email Trigger Action Is Not Firing

Modified on Tue, Dec 6, 2022 at 10:01 AM


If your Send Email trigger action is not firing, check these four common errors to troubleshoot:


  1. Ensure custom values are valid.
  2. Check custom values to confirm they are correctly entered with {{ }} and no extras.
  3. The From field is formatted as an email address: test@democompany.com, not a name "The Demo Company."
  4. The To field email addresses have proper formatting e.g., test@democompany.com or scheduling@democompany.com

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