WhatsApp now available in Beta

Modified on Wed, 08 Nov 2023 at 10:58 PM

We're thrilled to introduce WhatsApp, now available in Beta. WhatsApp in Media Shield offers some exciting features and opportunities. Let's dive in:

WhatsApp Key Features and Benefits ?
  • Subscription Product:
     WhatsApp will be a subscription product, similar to our Online Listing and WordPress products.
  • Meta Login: 
    You can easily sign up for WhatsApp using their own Meta (Facebook) login.
  • Media Shield Phone Numbers:
     Your Media Shield phone numbers can be used for WhatsApp registration, utilizing the call OTP verification mode.
  • One-on-One Messages:
     Once your Media Shield account is set up and your WhatsApp Business is verified, one-on-one messages via Conversations will be allowed.
  • Message Status:
     Delivery and read statuses will be available for all messages within Conversations.
  • Templates:
     Create templates within your Media Shield WhatsApp, which will be sent to Meta for approval. Track the approval status. Templates can be created in multiple languages.
  • Mini Dashboard:
     Access a mini dashboard to view the number of outbound and inbound SMS sent via WhatsApp.

To get started, go to Settings > WhatsApp

Upcoming Releases ?
Exciting features are in the pipeline:
  • Audit Logs: audit logs for signups and transactions.
  • Attachment Support: attachment support for inbound and outbound SMS through Media Shield.
  • Threaded Replies: threaded replies for inbound and outbound SMS.
  • New Template Creation Flow
  • WhatsApp Automation+Workflow Integration
  • Bulk Action Channel

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