We're thrilled to introduce WhatsApp, now available in Beta. WhatsApp in Media Shield offers some exciting features and opportunities. Let's dive in:
WhatsApp Key Features and Benefits ?
- Subscription Product:WhatsApp will be a subscription product, similar to our Online Listing and WordPress products.
- Meta Login:You can easily sign up for WhatsApp using their own Meta (Facebook) login.
- Media Shield Phone Numbers:Your Media Shield phone numbers can be used for WhatsApp registration, utilizing the call OTP verification mode.
- One-on-One Messages:Once your Media Shield account is set up and your WhatsApp Business is verified, one-on-one messages via Conversations will be allowed.
- Message Status:Delivery and read statuses will be available for all messages within Conversations.
- Templates:Create templates within your Media Shield WhatsApp, which will be sent to Meta for approval. Track the approval status. Templates can be created in multiple languages.
- Mini Dashboard:Access a mini dashboard to view the number of outbound and inbound SMS sent via WhatsApp.
To get started, go to Settings > WhatsApp
Upcoming Releases ?
Exciting features are in the pipeline:
- Audit Logs: audit logs for signups and transactions.
- Attachment Support: attachment support for inbound and outbound SMS through Media Shield.
- Threaded Replies: threaded replies for inbound and outbound SMS.
- New Template Creation Flow
- WhatsApp Automation+Workflow Integration
- Bulk Action Channel
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