How To Use The "Go To" Function in Workflows

The “Go To” Workflow action can be added to the end of a Workflow path to send the contact to any given point in a specific path. 

NOTE: The action can only be used at the end of a Workflow path.

Step 1: Using the “Go To” Workflow Action

• Navigate to Workflows.
• Click on the Workflow you wish to update.
• Add an action and choose “Go To” from the list.
• Click “Save.”
• A Green circle will appear under the action in the Workflow builder drag and drop it to the action you wish to direct the path to.

• You’ll then see this icon and the dotted icon, indicating the “Go To” action is set up in the path.