How to Use Multiple Contacts per Opportunity
Introduction:
You can now add multiple contacts to a single opportunity, making it easier to manage relationships with various stakeholders.
Key Features:
Add Additional Contacts: Link multiple contacts to a single opportunity, useful for managing multiple stakeholders.
Primary Contact Referencing: The system will still use the primary contact for workflows and references, ensuring consistency.
How to Use:
Open Opportunity: Find and click on the opportunity you want to edit.
Add Contacts: In the "Additional Contacts" field, add the contacts you want to link to this opportunity.
Restrictions:
A primary contact cannot be added as an additional contact for the same opportunity.
If "Allow duplicate opportunities" is not enabled, a contact can't be added to multiple opportunities as a primary or additional contact.
Note: The system will still use the primary contact’s details for lists and workflows.
For more help or questions, reach out to our support team!
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