How to Manage Affiliate Payouts

Modified on Thu, 02 Mar 2023 at 11:39 PM

Payouts are the applicable amount that the affiliate owner needs to distribute to their affiliates for every sale made.


Please note:

- Affiliate commission is tracked via a sale happening first in Stripe. The system does not currently track refunds for One-time products or Subscriptions.  
- For subscription cancellations, the Affiliate Manager administrator can choose to pay 15, 30 or 60 days after the sale has occurred. This allows for sufficient time for the administrator to deny commission if the subscription gets canceled. Once canceled the lead will move into the churned category and can later be re-activated by initiating another checkout or enrolling them again in Stripe. 
- The affiliate commission can be one-time or recurring depending on the Stripe product being sold. 
- Payments are a manual process that would need to be done by the Affiliate Manager Administrator 
- If a coupon is used during check-out, the discount value is considered revenue and the commission is calculated off that discounted value



Covered in this article:

How to navigate in the Payouts tab?

How are payouts generated?

How do Commissions work? How are they linked to Payouts?




How to navigate in the Payouts tab?


When you move to the 'Payouts' screen:


You'll see the 4 sub-tabs that indicate the payout status.

Pending- All the payouts across all campaigns get populated in this status month-wise. The affiliate owner is expected to come here and approve the affiliates that are eligible for a payout. The affiliate owner can see the break-up of every affiliate's payout at a campaign and month level by clicking on the three dots.



If a commission is not applicable for an affiliate, the affiliate owner can 'Deny Payout' and that card gets moved to the 'Denied Payout' tab



Approved for Payout- Once a payout has been approved from the Pending tab, it comes to the 'Approved for payout' tab, where the affiliate owner is expected to fetch an export of the affiliate names and the amount they are owed and upload it on their payment gateway. Once payment to the affiliate is made, the affiliate owner is expected to mark the affiliate payouts as 'Paid'.


The affiliate owner can move a payout back to pending from this tab.



Paid- This tab shows a list of all the affiliates that have received a payout, along with the date of the transaction. Payouts can not be moved from this status. This is the final status for a payout journey.

Denied Payouts - If a payout for an affiliate has been denied, they come to this tab. A payout can be denied through any of the following tabs.
  1. Pending 
  2. Approved for payout





How are payouts generated?

Payouts get generated in the 'Payouts' screen under the 'Pending' tab on the 1st of every month and the column 'Due' reflects the date on which the payout should be done to the affiliate based on the configurations done for the campaign they were enrolled into.

Payouts are generated for a specific interval and the ability to make actual payments at a later date. This is mostly used to cover refunds and other issues that might occur.


Please note:

- Affiliate commission is tracked via a sale happening first in Stripe. The system does not currently track refunds for One-time products or Subscriptions.  
- For subscription cancellations, the Affiliate Manager administrator can choose to pay 15, 30 or 60 days after the sale has occurred. This allows for sufficient time for the administrator to deny commission if the subscription gets canceled. Once canceled the lead will move into the churned category and can later be re-activated by initiating another checkout or enrolling them again in Stripe. 
- The affiliate commission can be one-time or recurring depending on the Stripe product being sold. 
- Payments are a manual process that would need to be done by the Affiliate Manager Administrator 
- If a coupon is used during check-out, the discount value is considered revenue and the commission is calculated off that discounted value




How do Commissions work? How are they linked to Payouts?


Commissions are how payouts are essentially earned. The affiliate earns a commission each time someone makes a purchase through the unique link associated with their Affiliate Campaign.

An Affiliates Commissions are based on the percentage of commission fixed for the campaign which the Affiliate is marketing. The video below discusses how Commission percentages are fixed, how Commissions are calculated, how they can be denied, and how they add up to the total value of the payouts owed to that Affiliate.


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